12th May 2020

Dear valued customers

GETTING READY FOR “THE NEW NORMAL”

Over the past few weeks we have been thinking ahead to brighter days, when the country starts to go back to semi-normality or what for now could be “The New Normal”.

Our hotel has remained open throughout the lockdown period for our National Heroes, the NHS and Key Workers.  Because of this we have already put into place all the recommendations from the Government and Public Health England that protect our customers and team members during this lockdown time, including but not limited to:

  • Social Distancing – 2 Meters distance between our Front of House teams and our guests at Reception, Public Areas, Lifts and Corridors
  • Bedrooms have the 5 Key Critical Touch Point Cleaning touch points including, handles, switches, remote controls, and high contact furniture
  • Enhanced cleaning practices in conjunction with Diversey our chemical provider in all public areas, washrooms and lifts.
  • Our teams have been provided with the relevant PPE in each of the hotels departments.
  • All our team members have access to COVID-19 testing, as part of the Government Key Worker initiative for testing.

Looking forward, when we can re-open fully, we will be undertaking intensive preparations & cleaning procedures to ensure all our Hotels are in the best possible condition.

This is an ongoing process and will be updated along with government announcements, guidelines, and industry best practice.

The procedures we are already following will continue and then enhanced when we are able to open further areas.

We have compiled a full set of operational standards and guidelines that we will be adhering to but also reviewing and updating as the guidelines by PHE and the UK Government changes. This full and comprehensive pack is available for you to download from our website here.

We all, as a team look forward to welcoming you back to the Pendulum Hotel in the very near future

Kind regards
Darren Patt
Managing Director
Countrywide Hotels

If you have any questions or concerns, or think we can help in any way, please don’t hesitate to contact us:

Simon Mason, General Manager – SimonM@pendulumhotel.co.uk
Sadie Rowell, Sales Support – sadie.rowell@countrywidehotels.co.uk

HOTEL & CONFERENCE CENTRE IN THE HEART OF MANCHESTER

The Pendulum Hotel offers great value and comfort in a prime Manchester location. We’re a short breaks and conference hotel only 5 minutes’ walk to Piccadilly Station and a short stroll to Canal Street, China Town and an array of theatres, shops and concert halls. The Pendulum Hotel attracts a mixed crowd of business travellers, conference hotel delegates and weekend break city explorers seeking a dose of Manchester life. We’re one of the leading conference hotels in Manchester city centre with top-of-the-range conference facilities and free Wi-Fi throughout to keep you constantly connected. Our 117 guest rooms offer an ideal place to kick-back and relax after a day’s sightseeing or a quiet space to catch up on a few emails and brush up on your business plan. Named after Foucault’s masterpiece which swings in the main hallway, the Pendulum Hotel is located close to the city’s action, with family attractions, arts and theatre right at your fingertips.
Discover why we’re one of the most popular hotels in Manchester. Call us on 0161 955 8000 or book online with us.

Accommodation

Located only 5 minutes walk from Piccadilly Station, the Pendulum Hotel is the perfect destination for those looking for comfort at great value.

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Meetings and conferences at Pendulum, Manchester

Meetings & Conferences

We offer bespoke conference facilities, with 15 suites. From large exhibition and private catering spaces for up to 280, to more intimate meeting rooms for smaller groups.

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Food & Drink

With a hotel restaurant, coffee shop, bar and bistro, you can be sure we have something for every taste. Providing fabulous food for any occasion, our talented chefs can tailor any menu to suit, from a light bite to conference lunches to the most elegant of dinners.

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Weddings

Weddings & Celebrations

At the Pendulum Hotel we have a variety of suites to cater for special occasions such as weddings, birthday and anniversary parties, student and graduation balls and much more.

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